COMMERCIAL CLEANING
How Ellessentials Cleaning Built $85K in Pipeline in 30 Days by Reaching Facilities Managers Across Washington State
$85K+ qualified pipeline and 16 leads in 30 days
Qualified pipeline built
Qualified leads in 30 days
Outbound channel used
CLIENT REVIEW
Hear it straight from the client

Eain Ellis
Owner at ELLESSENTIALS CLEANING
THE CHALLENGE
Where they were stuck
Ellessentials Cleaning provides commercial cleaning services to office buildings, healthcare facilities, and hospitality properties across the state of Washington. Owner Eain Ellis needed to break into accounts that traditional sales channels were not reaching efficiently, but building cold outreach infrastructure internally was not feasible while running day-to-day operations.
Traditional sales channels could not reach target commercial accounts efficiently
No time to build outbound infrastructure while managing daily operations
Lacked consistent follow-up system to convert facilities manager interest into contracts
THE SYSTEM WE BUILT
How we solved their problems
Deliverability-First Infrastructure
Email infrastructure was set up with 350+ Microsoft inboxes across 9 domains to ensure consistent deliverability. This gave Ellessentials the capacity to reach facilities managers across Washington without landing in spam filters or burning sender reputation.
Targeted Facilities Outreach
Targeting focused on facilities managers, segmented by location and facility type to match service fit. Outreach led with Ellessentials' specific differentiators: green cleaning protocols, response times, dedicated account management, and reliability track record.
Optimize and Convert
Brandon refined targeting and messaging monthly based on which segments produced the highest-intent replies. Cadences felt professional rather than pushy, mirroring how a trusted facilities partner would follow up, which kept response quality high throughout the campaign.
Ellessentials Cleaning provides commercial cleaning services to office buildings, healthcare facilities, and hospitality properties across Washington state. Owner Eain Ellis needed a way to break into accounts that traditional sales channels were not reaching efficiently. Cold outreach was the right play, but building the infrastructure, list quality, and sustained follow-up internally was not realistic while managing day-to-day operations.
Outbound System set up email infrastructure with 350+ Microsoft inboxes across 9 domains to ensure consistent deliverability. Targeting focused on facilities managers, segmented by location and facility type to match service fit. Outreach led with Ellessentials' specific service differentiators: green cleaning protocols, fast response times, dedicated account management, and a strong reliability track record.
Brandon refined targeting and messaging monthly based on which segments were producing the highest-intent replies. Cadences felt professional rather than pushy, mirroring how a trusted facilities partner would follow up. This approach kept the quality of responses high and positioned Ellessentials as a partner, not just another vendor.
In the first 30 days, the campaign produced 16 qualified leads worth $85K+ in new accounts. These were opportunities that would not have come through other channels. Despite being a brand-new business, Eain saw immediate traction and called Outbound System one of his best early investments.
FAQ
Frequently asked questions
Common questions about this case study, answered.
Does cold email work for commercial cleaning companies?
Ellessentials Cleaning generated 16 qualified leads worth $85K in the first 30 days using cold email. The key is targeting facilities managers by location and facility type, then leading with specific service differentiators rather than generic cleaning pitches. When the messaging matches the buyer's operational needs, cold email delivers consistently.
How should a new cleaning business approach outbound lead generation?
Ellessentials was a brand-new business and still saw strong results from cold email immediately. The approach works when infrastructure is set up correctly and messaging leads with tangible value. Eain generated 16 leads in 30 days, proving that even early-stage cleaning companies can build pipeline through outbound.
What kind of ROI can commercial cleaning companies expect from cold email?
Ellessentials built $85K+ in qualified pipeline from the first month of campaigns. These were accounts that would not have come through referrals or other channels. Cold email unlocked facilities manager conversations that traditional sales methods simply could not reach at that speed.
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SC MEDIA PARTNERS
MARKETING AGENCY
64
Leads in 30 days
49
Qualified meetings
Strategy
SC Media Partners is a Myrtle Beach-based strategic marketing agency that also operates radio stations, helping brands cut through attention scarcity with authentic storytelling. As a founder-led agency, Michael's time was the most expensive resource in the business, and SC Media Partners needed an outbound system that could generate qualified meetings without pulling him into prospecting work. We rebuilt the email infrastructure with 350+ Microsoft inboxes and segmented the target list specifically to non-profit organizations to ensure the right buyers were getting the right message. Outreach led with the specific outcomes SC Media Partners has driven for comparable clients in the non-profit niche, anchoring credibility from the first touch rather than relying on generic agency claims. Cadences were timed to mirror trusted-advisor outreach rather than aggressive sales pursuit. We refined messaging monthly based on which angles and verticals were producing the highest reply rates. The campaign produced 64 leads in 30 days which converted into 49 qualified meetings.
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"The results that I got in the first month were WAY higher than the expectation set on the original sales call. I got 64 leads in less than 30 days. I had to pause the system for a while to work the pipeline. Brandon and the rest of the team at Outbound System really have something special here, and I'm speechless..."
Michael Larkin
Founder & President at SC MEDIA PARTNERS

PLANTSWITCH
FOODWARE MANUFACTURING
330
meetings booked in 12 months
42
Average Replies Per Month
Strategy
Selling eco-friendly foodware to restaurants means navigating a buyer who cares about sustainability in theory but makes purchasing decisions based on cost, durability, and supply reliability. PlantSwitch needed outreach that honored both realities. We built prospect lists using six-source verification to reach restaurant owners, food service directors, and procurement managers at multi-location groups, the accounts with enough volume to make a supplier switch worthwhile. Cold email was the primary channel, with messaging structured around a dual framework: the environmental impact story for brands with public sustainability commitments, and the cost-competitiveness story for operators focused purely on margins. We tested both angles aggressively in the first 60 days and found that leading with cost parity and then layering in the sustainability differentiation converted at nearly twice the rate of leading with environmental messaging alone. AI cold calling supplemented email outreach for high-value multi-location prospects, allowing us to reach food service directors who rarely check email but will engage in a 90-second phone conversation about supply costs. Sending infrastructure was optimized through MX-based routing and natural sending patterns to maintain perfect deliverability at scale. The campaign sustained 42 qualified responses monthly and booked 330 meetings over 12 months, a consistent pipeline that matched PlantSwitch's capacity to onboard new restaurant accounts.
Read The Full Case Study →
"The leads themselves and the quality has been outstanding."
Michael O'Keefe
President & COO at PLANTSWITCH


